CviLux has a Chairman's Office, which currently has three members. One of their duties is to promote and ensure business integrity; appropriate reporting channels have been established to identify and prevent conflicts of interest. The 'Code of Business Conduct' and 'Procedures for Ethical Management and Guidelines for Conduct,' together with 'Guidelines for Reported Cases of Illegal, Unethical or Dishonest Behavior' and 'Code of Ethical Conduct for Directors and Managers' have been published to establish the following internal and external reporting channels:
Handles reports from shareholders and investors: firstname.lastname@example.org
Handles reports from suppliers, customers, and employees: CG.LAW@cvilux-group.com
The reporting procedure is as follows:
- The whistleblower must file a named report via the channel(s) specified in Article 4 of this Regulation, and provide sufficient information for verification (including but not limited to: the name of the relevant person(s), contact number(s), the unit and/or department, title and/or position, details of the incident, date, time, venue, and other such evidence that serves as proof of misconduct or violation of company policy/rules, law or regulations); the unit handling the case should clarify the intention of the whistleblower and examine the evidence presented. Anonymous reports are generally not looked into, unless the content of the report warrants further investigation. Such cases will be dealt with separately, and be brought up for internal review.
- In order to safeguard the rights of the accused, the company shall give the accused party an opportunity to appeal his/her case, and hold a review meeting if necessary.
- The entire investigative process must be kept strictly confidential, and must be handled by an independent channel (the audit unit) to protect the identity of the whistleblower.
- All submitted documents and evidence, together with details of the investigative process, should be documented and stored for at least 5 years. The documents and evidence may be stored in electronic format, and must be stored safely. Should any document or evidence be involved in a lawsuit, all relevant documents must be stored until the conclusion of the lawsuit.
- If the reported case is found to be true and involves serious violation(s) of company policy/rules, laws or regulations, the company will enforce disciplinary action in accordance with the law or company rules and regulations, and publish the incident on our online news section. The whistleblower will be rewarded accordingly.
Emails are sent to employees on a monthly basis, to remind them to be mindful of laws and regulations, including working with honesty and integrity, and that insider trading is prohibited. The Chairman's Office also conducts educational training for employees at least once a year to reinforce the importance of upholding ethical practices and as a reminder that insider trading is prohibited. The Chairman's Office also reports to the board of directors at least once a year regarding the progress of the promotion of ethical business practices. The initiatives for the promotion of integrity and ethical business practices for 2019 are as follows:
- The general education and training course content for new employees includes important topics pertaining to corporate governance. There were 24 trainees in 2019. Each employee was trained for an hour, amounting to a total of 24 hours.
- The Chairman's Office held a corporate governance education and training session for employees on 9 Dec 2019. The theme for this training session was 'Corporate Governance: An introduction to the Independent Director System'. There were 20 trainees and each trainee was trained for an hour, amounting to a total of 20 hours.
- The Chairman's Office held a corporate governance education and training session for employees on 11 Dec 2019. The theme for this training session was 'Corporate Governance: Corporate Social Responsibility and Ethical Business Practices'. There were 28 trainees and each trainee was trained for an hour, amounting to a total of 28 hours.
- The Chairman's Office held a corporate governance education and training session for employees on 16 Dec 2019. The theme for this training session was 'Corporate Governance: Employees' Basic Code of Conduct.' There were 30 trainees and each trainee was trained for an hour, amounting to a total of 30 hours.
- On 7 Nov 2019, the Chief Governance Officer gave a status report to the board of directors regarding corporate governance, ethical business practices, and CSR initiatives.